Please contact us immediately at [email]. If your order hasn't been dispatched yet, we'll do our best to accommodate changes. Once shipped, cancellations aren't possible, but you can return the item under our returns policy.

Safety is our priority. We carefully select products from reputable suppliers. However, please always supervise your pet with new items, especially toys, and follow any care instructions provided.

We're an online-only retailer, which helps us keep costs down and pass savings on to you!

We'd love to hear from you! Email us at support@pawsuniqueuk.com and we'll respond within 24 hours (Monday-Friday).